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Switch Version will fail.įor 100 agent profile, if you do not want to deploy Cloud Connect, there is no change.Įnsure that the reservation of CPU and memory adhere to the specifications mentioned in the For 400 agent profile, you mustģ00 Agent profile is not supported. If you want to continue using Cisco WFO, you must remain on Classic Licensing as Cisco WFO does not support Smart Licensing.įor 100 agent profile, if you want to deploy Cloud Connect, you must configure 14GB of vRAM. For more information about Smart Licensing, see Cisco Unified Contact Center Express Features Guide. To manage your license better, migrate to smart Licensing. For more information, see Cisco Prime Collaboration
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You can use the Cisco Prime Collaboration Deployment application also to upgrade
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The new version is installed on the inactive partition.įor more information on supported component versions and browsers, see the Unified CCX Compatibility related information There is service interruption during the upgrade and subsequent server restart. The local DVD may be a bootable ISO image or a non-bootable ISO image. Of Unified CCX, you have to upgrade to 11.6.x or 12.0 and then upgrade to 12.5.Ĭisco Unified OS Administration Web Interface You can upgrade to Unified CCX version 12.5.1 from only Unified CCX versions 11.6.x and 12.0.
#Ccx editor installer user interface mode not supported how to#
This chapter explains how to upgrade Unified CCX.